Feel free to get in contact at any time.
Perhaps you can also find answer to your question in our frequently asked questions section.
Send us a message
Customer support hours
Monday-Thursday: 9 a.m. – 5 p.m.
Friday: 9 a.m. – 4 p.m.
Saturday and Sunday: Closed
Bank holidays: Closed
ParkTrade Europe AB, Parkiapay
Address: Sturegatan 16, 114 36 Stockholm, Sweden
Org. number: 556673-0551
Frequently asked questions
How can you help me with an instalment plan?
Unfortunately, we are not able to assist you with an instalment plan.
My appeal was rejected by the issuer, can you help?
The ultimate decision lies with the issuer of the original parking fine. Parkiapay has limited resources to help change such a decision. However, in some cases a decision is wrong due to amendable technicalities such as language errors. If you believe this might be the case, email us.
I have sold my car, do I still need to pay?
Please contact us by email and include the proof of sale.
I want my case to be reviewed by management
If you feel, our customer support has not been able to handle your case correctly, we advise you to send an email to our management team for review: firstname.lastname@example.org