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What is personal data?

Personal data is information related to an individual. This may include, for example, your name, address, email address, bank account and payment card details.

What data do we process?

We process the following categories of personal data: (i) name (e.g. registered vehicle keeper), (ii) address (e.g. registered vehicle keeper), (iii) e-mail address, (iv) payment card details, (v) vehicle model and registration number, and (vi) toll data (including photos).

How long is the data stored?

We store personal data only for the period specified by the Customer (vehicle owner/Epass24 account user), Customer (toll operator) and in accordance with relevant regulations, such as, but not limited to, the General Data Protection Regulation (GDPR).

Is the data shared?

In order to carry out certain personal data processing processes, we use the services of subcontractors. Examples of subcontractors include postal distributors and debt collection partners who act on our behalf to collect outstanding debts.

If you have additional questions about how we process your personal data, please refer to our Data Protection Policy